Privacy Policy
This Privacy Policy was last updated April 2023.
Welcome to the Qualifyi website. This Privacy Policy describes what information we collect from you, how we use and share such information, and the choices you have regarding our collection and use. This Privacy Policy applies to information we collect about you through websites owned and operated by QUALIFYI, including www.QUALIFYI.com and www.myqualifyi.com and when you otherwise communicate or transact with us. At QUALIFYI, we believe privacy and security of information are vital to our online relationship with every client. We work hard to maximize the confidentiality and privacy of the information you provide to us. This Policy supplements and forms a part of our Terms of Use. Capitalized terms not defined here have the meaning given to them in our Terms of Use.
YOUR CONSENT
BY ACCESSING OUR SITES, PARTICIPATING IN OUR SERVICES, AND COMMUNICATING OR OTHERWISE INTERACTING WITH US, YOU ACCEPT AND CONSENT TO THE INFORMATION PRACTICES DESCRIBED IN THIS PRIVACY POLICY.
INFORMATION COVERED BY THIS PRIVACY POLICY
This Privacy Policy applies to information collected about you by QUALIFYI LLC, (the “Company”). We use common terns in the policy, and they have the following meanings. As used herein, “Personal Information” means information that, alone or in combination with other information, specifically identifies or can be associated with you or your household, such as your name, email address, income information, phone number or payment card number, and “Non-Personal Information” means information that relates to you but cannot be associated with or, alone or in combination with other information, does not directly identify you or your household. “Information” is collectively used herein to refer to both Personal Information and Non-Personal Information. This Privacy Policy does not apply to the practices of any third parties or any websites that might be linked to our Sites or services.
CATEGORIES OF INFORMATION WE COLLECT
The Company and our third-party service providers collect Information about you from a variety of sources, including Personal Information you provide directly to us when you interact with the Site’s chat and opportunity matching services, request information or samples, register as a user, or otherwise interact with us. We collect Information about your use of the Sites, including the pages you visit and your interaction with the websites and mobile applications, and the content of your communications with the Site including the chat and opportunity matching functions. That Information may be linked to your email address if you provide it to us or to your mobile device. We also collect Information about you from third parties, including other online services and our business partners. We may use or combine any of the Information collected about you for any of the purposes described in this Privacy Policy.
Our chat and opportunity matching functions may be operated or managed by a third party that may receive and process the content of our interactions with those functions, and it may retain records of those communications.
COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION
To provide the highest possible level of customer service, we need information. By visiting and requesting information from the Site, you consent to the collection, use and disclosure of the personal information we collect from you in accordance with this policy. When you request information from the Site, we collect from you and store personal and other information including your name, address, phone number, e-mail address, listing selections, available capital, timeframe to begin, and other demographic and profile data necessary to begin or maintain our business relationship with you. We will only process sensitive information that you provide to us with your explicit consent.
Information Collected Automatically. Our Sites use various tracking technologies that may include cookies, log file information, web beacons, location data, online analytics, and third-party ad serving companies (collectively, “Tracking Tools“) to automatically collect Information from you. We, along with our third-party service providers, use Tracking Tools for a variety of purposes, including enhancing your online experience and our product offerings. We treat Information automatically collected as Non-Personal Information. Please see below for more information regarding the Tracking Tools that we may use.
Cookies: We and our third-party service providers use cookies, which are small files that are stored on your computer or mobile device and allow websites to remember information about you. For marketing purposes and to help personalize and improve our Online Services we use cookies to monitor how the services offered on the Sites (our “Online Services”) are used.
Log File Information: Log file information may be automatically reported by your browser or mobile device each time you access a Site. This Information may include your IP address, device and software characteristics (such as type and operating system), browser type, Internet service provider, URLs, referring/exit pages, click data, domain names, landing pages, pages viewed, and other such information.
Web Beacons: When you use a Site, we and our third-party service providers may employ web beacons (also known as clear gifs or action tags) that are used to anonymously track your online usage patterns. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. This information facilitates more accurate reporting and improvement of our Online Services.
Location Data: When you access the website via a mobile device, we and our third-party service providers may access, collect, monitor, and remotely store information regarding your mobile device, as well as real-time “location data,” which may include GPS coordinates. Your device should require you to provide permission before our Site obtains geolocation information from a browser’s geolocation API or from technologies like GPS, Wi-Fi, or cell towers. We and our service providers may use this approximate location information, along with other information submitted by you, to provide you with location-based services like local store information, search results, special offers, and other personalized content.
Most browsers and mobile devices allow users to enable or disable geolocation using pop-ups or controls located in the settings menu. If you have questions about how to disable your device’s geolocation services, please contact your browser developer, mobile service carrier, or device manufacturer. You may also stop collection of geolocation information by our mobile application by uninstalling the mobile application using the standard uninstall process available as part of your mobile device.
Online Analytics: We use third-party analytics tools to help us measure traffic and usage trends. These tools collect Information sent by your browser or mobile device, including the pages you visit and other Information, which assists us in improving our Online Services and offerings.
Third-Party Ad Serving Companies: We may use third-party advertising companies to serve ads after you visit our website. Such advertising companies also may separately use Tracking Tools, including cookies, in the course of delivering targeted advertisements to our Online Services.
Information We Collect When You Download and Use the Mobile Applications
When you download or access our mobile applications, we may collect certain information about your device and in some cases location information (if your device settings allow us to collect location information – see above under caption “Location Data”).
Information We Receive from Third Parties. We may receive Information about you from third parties. For example, if you access our website through a third-party connection or log-in (e.g., through Facebook), such third-party may pass certain Information about your use of its service to us. We may also receive Information about you from third parties such as our business partners and service providers. We may also obtain other Information about you such as change of address, contact information, or demographic information from commercially or publicly available sources.
OUR PURPOSES FOR COLLECTING YOUR INFORMATION
We use the information collected for the franchise consulting services we offer to better serve you and match you to the right franchise. We also use and analyze the information to administer, support, improve and develop our business, for internal operations such as enhancing our product offerings, marketing efforts, to conduct research and analysis, to prevent fraud or potentially illegal activities, to comply with applicable laws, regulations, and legal process, and to protect the security and integrity of our business and this website. In particular, we may use the information to contact you for your opinions on our services, to notify you about important changes or developments to the Site or to our services, and to let you know about other services we offer which may be of interest. Our electronic communications may include printed or electronic newsletters, email communications, invitations to visit the Site, advertising and marketing materials, invitations to events or meetings, or social media interactions. Again, you may withdraw your consent to such communications, in whole or in part, at any time by contacting us (always subject to applicable laws), or by opting-out of communications by selecting the “opt-out” option on any of the electronic communications you receive from us or the Site. Unless required to do so by applicable laws, we will not use or disclose any of your personal information other than in accordance with this policy, without your explicit consent.
HOW AND WITH WHOM WE SHARE YOUR INFORMATION
Where appropriate, we may share information with our third-party business partners and consultants, as may be appropriate to provide you with our services. Due to the nature of our business, we must share your name and telephone number with potential franchisers and other business partners in order to deliver our services. We will make every reasonable effort to notify you when we share your name and telephone number with this type of third party. We are not however responsible for ensuring that any of these third parties comply with applicable laws. We also may share your information as necessary to comply with law, a court order, or other legal process, or in connection with a legal investigation or a request for cooperation by a government entity; to protect our legal rights and interests; or in connection with a corporate transaction (such as a merger, financing, acquisition or dissolution) or proceeding involving the sale, transfer, divestiture, or disclosure of all or a portion of the Company’s business or assets, an insolvency, bankruptcy, or receivership.
We do not sell your personal information. We do not share your Information with third parties for the purposes of profiling or cross context behavioral advertising.
YOUR CHOICES
We provide you with the opportunity to obtain, update, or delete certain Personal Information and to opt-out of having your Personal Information used or disclosed for certain purposes. For example, you may
- correct or update your Personal Information;
- request that we do not share your Personal Information with third parties for their marketing purposes; or
- request access to your Personal Information.
You may exercise your choices at the time of your account registration or product order, via your online account, following the instructions provided in communications sent to you.
Because we plan our communications in advance, it may take up to several weeks for your request to become effective. If you continue to receive our communications after expressing an opt-out preference, please let us know so that we can investigate the situation. We will, however, continue to send transaction-based communications in connection with our franchise matching services. Please be aware that if you do not allow us to collect and use your Personal Information, we may not be able to deliver certain products, promotions, and offerings to you.
Data Collection Tools. You may be able to opt-out of the automatic collection of some Information by referring to your web browser’s or mobile device’s options or settings menu. However, doing so may disable many of the portions, features, or functionality of our Online Services. For example, most web browsers automatically accept cookies, but you have the choice to set your browser to accept or reject cookies. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences or visit http://www.allaboutcookies.org for more information.
Location Data. You may opt-out from allowing us to have access to your location data by adjusting the permissions in your web browser or mobile device, though some features of our Sites may not function properly if use or availability of location data is impaired or disabled. With respect to location data collected in connection with use of our mobile applications, see above under the caption “Categories of Information We Collect” under the heading “Information Collected Automatically,” after the subheading “Location Data.”
Third-Party Ad Serving Companies. To change your preferences for cookies used by third-party ad serving companies, visit https://www.networkadvertising.org/understanding-online-advertising/what-are-my-options.
INFORMATION SECURITY
We seek to keep your Personal Information secure and implement reasonable technical, organizational, administrative, and physical safeguards to help us protect such Information from unauthorized access, use, and disclosure. However, no method of electronically transmitting or storing data is ever completely secure, and therefore, we cannot guarantee that your Personal Information will never be accessed, used, or disclosed in a manner that is inconsistent with this Privacy Policy.
You are responsible for maintaining the confidentiality of your user password and account login information. We encourage you to set a secure password that is difficult for others to guess and change your password on a regular basis to help ensure your account remains secure.
In the event any Personal Information under our control is compromised as a result of a breach of security, the Company will take reasonable steps to investigate the situation and where required by applicable law to notify those individuals whose information may have been compromised and take any other action required by applicable laws and regulations.
LINKS, THIRD-PARTY WEBSITES, AND SOCIAL MEDIA PLATFORMS
Our Online Services and communications may contain links to other websites and social media platforms such as Facebook, Twitter, or Pinterest (“Linked Sites“). We are not responsible for the privacy practices, policies, or content of any Linked Sites, even if you link to them from our website or communications. This Privacy Notice does not apply to any Linked Sites. We have no control over the collection or use of Information, including Personal Information, on any Linked Sites. We encourage you to read and understand the privacy practices of any Linked Sites that you visit.
USERS FROM OUTSIDE THE UNITED STATES
Our website is provided and operated from within the United States and is subject to the applicable state and federal laws of the United States. If you are located outside the United States, please be aware that your Information is being transferred to and stored in the United States. Our Online Services and the terms of this Privacy Policy may or may not comply with laws of jurisdictions other than the United States. If you do not agree with this, please do not use our Online Services.
YOUR PRIVACY RIGHTS
You may request a list of categories of third parties to which we have disclosed certain personal information (as defined by applicable law) during the preceding year for those third parties’ direct marketing purposes. In addition, upon verifiable written request, we will provide to you information regarding the categories of personal information we gather about you, the categories of sources from which we obtain the personal information, the business or commercial purposes for which the personal information is gathered (and, in the event we sell personal information, the business or commercial purpose for such sales), and the categories of third parties with which we share or, in the event we sell personal information, the categories of personal information sold and categories of third parties to whom we sell the information, by category of personal information sold to such parties, respectively. You also may request that we limit the processing of your sensitive personal information, as that term is defined by applicable law. In addition, upon verifiable request or when required or otherwise appropriate, and within periods (if any) set by applicable law, we will grant you reasonable access to or copies or other compilations of the specific items of personally identifiable information that we hold about you provided that you establish to our reasonable satisfaction that you are the person whose personal information is requested. We may deny such access where the denial is permitted by applicable law and every request from an individual will be assessed on a case-by-case basis. In the event a request is denied, we will notify you regarding the reasons for the denial in writing. Consistent with how your personally identifiable information is maintained in the ordinary course of our business, we will provide the information in an understandable form, and to the extent feasible in a format that permits you to use the information on other systems. We may impose a reasonable charge when a request is made (e.g., for photocopying or postage) to the extent permitted under applicable law. In addition, we will take reasonable steps to permit you to correct or amend personally identifiable information that is demonstrated to be inaccurate or incomplete. We also will delete personal information we have gathered about you when you make a verifiable request that we do so, except to the extent applicable law permits or requires us to maintain that information. To guard against fraudulent requests for access, we will require sufficient information to allow us to confirm the identity of the individual making the request before granting access or deleting the information. We will not discriminate against consumers who exercise their rights. However, we may charge different prices or provide a different quality of goods or services if the difference is reasonably related to the value provided by your personal information and may offer financial incentives to an individual for the collection, sale, or deletion of personal information if the individual provides its prior consent to the terms of those incentives.
You can exercise these rights by contacting us as directed in the Contact Us section below.
California’s Do Not Track Notice: At this time, we are not aware of any feasible worldwide uniform or consistent industry standard or definition for responding to, processing, or communicating Do Not Track signals. Thus, like many other websites and online services, our Online Services are currently unable to respond to Do Not Track signals. To find out more about “Do Not Track”, you may wish to visit http://www.allaboutdnt.com.
CHILDREN’S PRIVACY
This website is intended for use only by persons 18 years of age or older. By using the website, you represent that you are at least 18 years of age. In addition, we do not knowingly solicit or collect Personal Information online from children under the age of 16 without parental or guardian consent. Please contact us as provided below in the Contact Us section if you believe we may have collected such information without parental or guardian consent.
RETENTION AND DELETION OF PERSONAL INFORMATION
We generally retain your information for as long as necessary to complete and perform our services and to make them available to you. We also retain your contact information, purchase and browsing history, and communications with us as long as such information is useful in communicating with you about our services. We retain other information about you as necessary and appropriate to such information and pursuant to our records retention systems or as required by applicable law.
EMAIL SECURITY
“Phishing” is a scam designed to steal your Personal Information. If you receive an email that looks like it is from us asking you for your Personal Information, please notify us as provided below in the Contact Us section.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time effective upon posting the revised Privacy Policy, along with the date on which it was most recently updated, on our Online Services. Please check our Privacy Policy periodically to see if it has been updated. If a change to this Privacy Policy materially affects the use or disclosure of your Personal Information, we will notify you by placing a more prominent notice on our home page. By continuing to use our Online Services, order products, provide us information, or otherwise interact with us thereafter, you agree to accept such changes to this Privacy Policy. Please contact us as described below if you would like information regarding any such changes.
CONTACT US
If you are located in the United States or Canada, questions regarding this Policy or the Site should be directed to [email protected]. You may also contact us by mail at 10302 Brookridge Village Blvd., Suite #102, Louisville KY 40291, United States. Please send your questions to the attention of the “Privacy Officer”.